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Strange charges to my bill ,calling 07851828791

Simlelee
Level 1: Joiner
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I don't understand I was charge extra for calling 07851828791 am confused, why ?

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PhoneChanger
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When you say you were charged extra could you advise?
Are you on pay monthly or pay as you go? and have you gone over your allowance(s)?
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MI5
Level 94: Supreme
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@Simlelee 

You shouldn't be. 

Call customer service to check Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
Level 94: Supreme
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@PhoneChanger wrote:
When you say you were charged extra could you advise?
Are you on pay monthly or pay as you go? and have you gone over your allowance(s)?

Everyone has unlimited calls currently.

You can't go over.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Simlelee
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I called o2 customer service and am not pleased with the reply they gave me so I will write a letter to their billing service if they refuse to look into it , I will cancel all my contract with o2

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