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Stopping old "To improve your local network" SMS alerts after move

AllenJB
Level 1: Joiner
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I've recently moved a significant distance and, after updating addresses on my account, I'm still receiving the SMS alerts for work being done in my old area. I can't find any way to stop these. I tried registering on the status portal with the same mobile number, but it didn't show any existing alerts set up. How can I stop the alerts for my old area? (Or how long will the system take to notice I'm never there any more?)
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madasaf1sh
Level 76: Forum Legend
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@AllenJB 

 

In my case it took a good few weeks for them to stop, when I moved house,,,


Just be patient and they will stop. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10170 Posts
  • 55 Topics
  • 3011 Solutions
Registered:

@AllenJB 

 

In my case it took a good few weeks for them to stop, when I moved house,,,


Just be patient and they will stop. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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