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Stopping Airtime plan

Cameron1983
Level 1: Joiner
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Registered:

Due to posting abroad with the military, I am unable to utilise my O2 airtime plan in Brunei at a cost effective rate.

 

Am I able to use the Armed Forces Covenant to freeze my airtime plan for the duration of my posting (2 years), and on my return to the UK, unfreeze my airtime tariff and continue with whats in place?

 

Clearly I'm still using my device which I am happy to continue paying for each month.

 

Any assistance greatly appreciated

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MI5
Level 94: Supreme
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@Cameron1983 

Yes you can.

O2 advice here https://www.o2.co.uk/help/pay-monthly/mod-personnel-suspending-contracts-of-mod-spouses-and-families....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
Level 56: Guvnor
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Registered:

@Cameron1983 

 

The best people to ask is Customer Services, as they are both tied together now

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@Cameron1983 

Yes you can.

O2 advice here https://www.o2.co.uk/help/pay-monthly/mod-personnel-suspending-contracts-of-mod-spouses-and-families....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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