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Stop Bill Notifications

stesavage
Level 1: Joiner
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How do I stop the text messages telling me my bill is available?!
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MI5
Level 94: Supreme
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@stesavage 

You can call customer service to ask them to stop sending them but by law, they have to send at least one notification to you 2 weeks before you need to pay it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144158 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

@stesavage 

You can call customer service to ask them to stop sending them but by law, they have to send at least one notification to you 2 weeks before you need to pay it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
418 Views

MI5
Level 94: Supreme
  • 144158 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

Forgot to add numbers to try O2 on here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
416 Views