Stolen phone - how to contact o2 without a phone

[GeorgeRushton]

Hi all,

How does one go about contacting o2 about a stolen phone when you can't ring them or use the my o2 app?

The virtual assistant is next to useless as it just says you have to report it to o2 within 24 hours then gives me a phone number. When I ask for more help it says i need to continue on the my o2 app. 

Both require a phone!

That should I do? 

George

[RachT123]

I found it funny and usually I struggle with that on the internet, soo.

[Anonymous]

@Enlli Ar ey la' sarcasm's the lowest form o' wit innit like? 🤣