on 02-06-2018 08:56
02-06-2018 09:10 - edited 02-06-2018 09:11
02-06-2018 09:10 - edited 02-06-2018 09:11
Hi @Sarahjane1
This isn't customer services, we are all customers like you, However some advice below..
When did you order it? Have you received anything to say you have been accepted?
If you have been approved for your device you will get a tracking number when it's dispatched
https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order
If you want to know more you will need to contact customer services and check it with them
https://www.o2.co.uk/contactus
Welcome to the forum
Veritas Numquam Perit
02-06-2018 09:10 - edited 02-06-2018 09:11
02-06-2018 09:10 - edited 02-06-2018 09:11
Hi @Sarahjane1
This isn't customer services, we are all customers like you, However some advice below..
When did you order it? Have you received anything to say you have been accepted?
If you have been approved for your device you will get a tracking number when it's dispatched
https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order
If you want to know more you will need to contact customer services and check it with them
https://www.o2.co.uk/contactus
Welcome to the forum
Veritas Numquam Perit
on 02-06-2018 10:50
on 02-06-2018 10:50
on 04-06-2018 12:26
Hi @Sarahjane1 and welcome to the Community How are you getting on with this, any news on your phone?
→ Access for You: Registration - Find out how to register for our Access for You service.
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