Still being charged

[Famalam]

I cancelled my contract in August they said i'd still have to pay for September but then i'd be done and now i have another bill telling me im overdue

[Bambino · Accepted solution]

@Famalam Did you follow this guide:https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...

If you didn't it's probably why you're still being charged.