Staying on O2 but getting a new contract, how do I keep the same/old number?

[Anonymous]

So at the end of my contract, I plan on moving onto a sim only contract and keeping the same mobile phone and remaining on O2 however I am unclear on how I go about transferring the old number to the new sim? I am staying on O2 and moving from one contract to another so I shouldn't need a PAC code however when the new sim arrives it will come with a new number. How do I go about keeping my old number on the new sim? Just to be clear I am not getting the deal via O2 directly but remaining on the O2 network. Thanks!

[MI5 · Accepted solution]

You just need to call CS on 202 and ask them to migrate your number to the new sim.

[Cleoriff]

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@MI5 wrote:
You just need to call CS on 202 and ask them to migrate your number to the new sim.

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Could they also pop into an O2 shop and have everything ported over that way @MI5  (I just think of how quck it was for me....10 minutes and job done)

[MI5]

As there will be 2 contracts running until the number is ported it will need CS to process the transfer to cancel the original contract.

[Cleoriff]

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@MI5 wrote:
As there will be 2 contracts running until the number is ported it will need CS to process the transfer to cancel the original contract.

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Ah yes.....I forgot you can't do that instore...ah well