Solved: Re: Starting a conversation

NickDyer · ‎03-08-2021

I started a conversation last week but can’t get back to it and can’t start a new one as it won’t load for me to write any text in to it.

MI5 · ‎03-08-2021

@NickDyer

You need to call customer service.

Numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Cleoriff · ‎03-08-2021

@NickDyer

Your details show this is your first post on here? Is there anything you need help with?

Veritas Numquam Perit

NickDyer · ‎03-08-2021

I started a text conversation with support and asked to change my billing date but it says chat ended now and I am trying to start a new conversation but it won’t take me to an agent.

MI5 · ‎03-08-2021

@NickDyer

You need to call customer service.

Numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Starting a conversation

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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