Re: Start up

Ma11 · ‎19-11-2020

I have ported my number and received my new phone on Saturday. Now neither my old or new phone work. How long does it take for the number to come over to my new phone?

MI5 · ‎19-11-2020

Should be working by now @Ma11

I'll ask @O2Emma to contact you to see what's happening.

You may have a faulty sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Emma · ‎19-11-2020

Evening @MI5 Ive got a private from @Ma11 message picking up now thanks .

MI5 · ‎19-11-2020

Thanks @O2Emma

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Start up

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived