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'Standard' Calls on Pay and Go Go Go

pammio
Level 1: Joiner
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Hi. I'm new to O2 and to writing in a forum but this has annoyed me. My tariff gives me 500 free texts, 100 mb data and 75 mins to O2 mobiles and uk landlines - or so it says. However the call I made today (my first) was charged. Apparantly all uk landlines doesn't include 0844 numbers (among others)

I accepted this when told on the live chat line, but now I can't find where it says even though I'm looking for it. No wonder I didn't see it before I joined.

I really think this is very misleading.

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MI5
Level 94: Supreme
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Only those listed here are free 08 numbers http://www.o2.co.uk/support/generalhelp/howdoi/freenumbers Prices for special numbers her http://www.o2.co.uk/support/generalhelp/howdoi/specialnumbers
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Only those listed here are free 08 numbers http://www.o2.co.uk/support/generalhelp/howdoi/freenumbers Prices for special numbers her http://www.o2.co.uk/support/generalhelp/howdoi/specialnumbers
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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