cancel
Showing results for 
Search instead for 
Did you mean: 

St Lucia - No Voicemal Retrieval or Text Send

Anonymous
Not applicable

Hi -

 

I'm in St Lucia, roaming on Lime and, while I am receiving texts and v/mail notifications, I can neither send texts nor access my voicemail.

 

I have tried all published VRNs (901, short codes and int´l v/mail numbers) and nothing works. 02 customer support cannot help. Any ideas?

 

Many thanks in advance.

Message 1 of 8
4,053 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:
You need Digicel when in St Lucia
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 8
4,040 Views
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 128442 Posts
  • 835 Topics
  • 7598 Solutions
Registered:

Is there another network you could select manually? Lime doesn't seem to be serving you very well  slight_frown

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
4,045 Views

Anonymous
Not applicable
Hi

If you tried live chat it may be worth ringing them.

http://www.o2.co.uk/contactus
Message 3 of 8
4,044 Views

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:
You need Digicel when in St Lucia
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
4,041 Views

Anonymous
Not applicable

Selecting Digicel (2G) seems to have done the trick. slight_smile 

 

Many thanks for that, MI5. Good job I don't need anything other than voice and text while here...

Message 5 of 8
3,980 Views

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:
Good to hear mate - Connection options are a bit limited in that part of the world, unfortunately 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
3,939 Views

Cleoriff
Level 94: Supreme
  • 128442 Posts
  • 835 Topics
  • 7598 Solutions
Registered:

@MI5 wrote:
Good to hear mate - Connection options are a bit limited in that part of the world, unfortunately 😞

Well done @MI5 ....: I will remember this, if I ever get myself to St.Lucia... (I wish)  Smiley Very Happy

Veritas Numquam Perit

Girl in a jacket
Message 7 of 8
3,937 Views

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:
Let me know and I'll come out with you) to set your phone up, of course) slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
3,933 Views