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St Lucia - No Voicemal Retrieval or Text Send

Anonymous
Not applicable

Hi -

 

I'm in St Lucia, roaming on Lime and, while I am receiving texts and v/mail notifications, I can neither send texts nor access my voicemail.

 

I have tried all published VRNs (901, short codes and int´l v/mail numbers) and nothing works. 02 customer support cannot help. Any ideas?

 

Many thanks in advance.

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MI5
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You need Digicel when in St Lucia
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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Is there another network you could select manually? Lime doesn't seem to be serving you very well  slight_frown

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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Hi

If you tried live chat it may be worth ringing them.

http://www.o2.co.uk/contactus
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MI5
Level 94: Supreme
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Registered:
You need Digicel when in St Lucia
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

Selecting Digicel (2G) seems to have done the trick. slight_smile 

 

Many thanks for that, MI5. Good job I don't need anything other than voice and text while here...

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MI5
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Good to hear mate - Connection options are a bit limited in that part of the world, unfortunately 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:
Good to hear mate - Connection options are a bit limited in that part of the world, unfortunately 😞

Well done @MI5 ....: I will remember this, if I ever get myself to St.Lucia... (I wish)  Smiley Very Happy

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Let me know and I'll come out with you) to set your phone up, of course) slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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