11-05-2022 17:25
I've recently signed up to O2 from Vodafone and I now have a "split port".Half my calls and SMS are going to the vodafone SIM and half are going to O2. Every time I call O2 customer services they are extremely unhelpful and just say "The port has worked" or "Have you tried turning your phone off and on again. This is really frustrating as you can imagine because I need to keep switching between two SIM cards.
Can someone contact me to get this resolved? I fear I'm going to have to change my number.
11-05-2023 08:56
Can you try and help @AnnManchester please @O2Sarah- ?
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11-05-2023 09:01
11-05-2023 09:01
Thanks again @gmarkj
@AnnManchester I will send you a private message so we can look into this