Solved: Spending cap

Rod2 · ‎03-04-2024

How do I increase my spending cap from £0 to £10?

MI5 · ‎03-04-2024

In your MyO2 if on the new billing system or if not, contact O2.

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-04-2024

@Rod2

In your MyO2 if on the new billing system or if not, contact O2.

Guide: How to find help & contact O2

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-04-2024

Guide here

Guide: Spend Caps & Charge to Mobile on O2

You can also increase this in My O2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Rod2 · ‎03-04-2024

I've tried phoning O2 but gave up after waiting over 15 minutes!

MI5 · ‎03-04-2024

I'm afraid you'll have to keep trying @Rod2

8.00am is a good time to call or use the socials as in the guide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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