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Spend cap

Carol12
Level 1: Joiner
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Why is my bill over my spend cap

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pgn
Level 77: Grand Master
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All info on Spend Caps here, @Carol12 - certain items do not honour the cap, by design: Guide: Spend Caps & Charge to Mobile on O2 

If there is anything that still makes no sense, you can access your bill details in MyO2 here Guide: How do I get to the 'Download Bill' page? - otherwise call CS on 202 from your mobile at around 08:10 this morning and discuss with them.

Good luck!

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pgn
Level 77: Grand Master
  • 39855 Posts
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  • 1797 Solutions
Registered:

All info on Spend Caps here, @Carol12 - certain items do not honour the cap, by design: Guide: Spend Caps & Charge to Mobile on O2 

If there is anything that still makes no sense, you can access your bill details in MyO2 here Guide: How do I get to the 'Download Bill' page? - otherwise call CS on 202 from your mobile at around 08:10 this morning and discuss with them.

Good luck!

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