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Spend cap

Thefamilyletdow
Level 1: Joiner
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I have 20 spend cap, however when i try to use this it's declining. I have it available does anyone no why this would happen 

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gmarkj
Level 66: Unequalled
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All we know about spend caps are in this guide @Thefamilyletdow 

Guide: Spend Caps & Charge to Mobile on O2 

If this doesn't answer your question you would need to speak to customer services.

You can either ring 202 or message on social media - links are below.

(Twitter | Instagram | Facebook)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12831 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

All we know about spend caps are in this guide @Thefamilyletdow 

Guide: Spend Caps & Charge to Mobile on O2 

If this doesn't answer your question you would need to speak to customer services.

You can either ring 202 or message on social media - links are below.

(Twitter | Instagram | Facebook)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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