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Info re Spend caps here https://www.o2.co.uk/help/account-and-billing/spend-cap
How often can I change my Spend Cap?
Once a day, you can add, remove, increase or reduce your Spend Cap, by calling us on 202 free from your O2 phone, or contacting us through Live Chat. This can take up to 24 hours to take effect.
For each monthly billing period, we’ll apply the Spend Cap which is active at the end of the month to the whole of that billing period.
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Yes @peci47289563, either call customer service or I think it can be adjusted once a month via My O2.
- 122927 Posts
- 826 Topics
- 7470 Solutions
Info re Spend caps here https://www.o2.co.uk/help/account-and-billing/spend-cap
How often can I change my Spend Cap?
Once a day, you can add, remove, increase or reduce your Spend Cap, by calling us on 202 free from your O2 phone, or contacting us through Live Chat. This can take up to 24 hours to take effect.
For each monthly billing period, we’ll apply the Spend Cap which is active at the end of the month to the whole of that billing period.
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@peci47289563 did you have a chance to speak to customer services about reducing your spend cap?
