on 19-07-2020 13:55
Solved! Go to Solution.
on 19-07-2020 13:59
You have to call.
Try these numbers Guide: Coronavirus Community Help and Support
and say upgrade or fraud to get put through.
on 19-07-2020 13:59
You have to call.
Try these numbers Guide: Coronavirus Community Help and Support
and say upgrade or fraud to get put through.
on 19-07-2020 14:45
on 19-07-2020 14:45
The advice below is taken from a post by one of the O2 Gurus who contribute here. Try calling 202 from your mobile.
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything else which will put you though to someone.
on 22-07-2020 11:14
on 22-07-2020 11:14
Hey @macca were customer services able to sort out your spend cap?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?