Spend cal

[Georgia94]

Every month I am being charged an extra £30 for something off google play and I can’t figure out what this is from, is there a way we can put a spend cap or something on to stop this happening and can it be done online as I can’t get through to anyone on the phones. Thanks

[Georgia94]

very month I am being charged an extra £30 for something off google play and I can’t figure out what this is from, is there a way we can put a spend cap or something on to stop this happening and can it be done online as I can’t get through to anyone on the phones. Thanks

[Cleoriff]

Hi @Georgia94 

Go into Google Play and see what you have signed up to.

Contact O2 and ask them to block all charge to bill debits.

All numbers to call in this guide. Guide: Coronavirus Community Help and Support 

Guide: Spend Caps & Charge to Mobile on O2