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Level 1: Joiner
Posts: 3
Registered: ‎10-12-2018
Accepted Solution

Speed

Hi, for the 100GB 18 month Pay Monthly SIM only plan, could someone please confirm what the data speeds are with regards to fair use?

 

I came across this document linked on the Fair Use Policy pages:

 

https://www.o2.co.uk/sites/default/files/2017-07/traffic_management.pdf

 

I might be misreading this, but it seems like once I get to 40GB of my 100GB data allowance, the speed available to me will immediately drop in half, and it'll only get worse until I am in the bracket of 60GB to 100GB where it'll be an eighth of the speed?

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Posts: 95,454
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Registered: ‎04-04-2012

Re: Speed

@Lewis14 

I can't say exactly what speeds you'll get and I guess it will vary by location too, but, my teenage daughter is on that tariff and has never complained about speed,, so it can't be that bad Smiley Wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎10-12-2018

Re: Speed

Thanks. Have they ever gone over 40GB though?

 

Still interested in the official answer though Smiley Very Happy

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Posts: 95,454
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Registered: ‎04-04-2012

Re: Speed


@Lewis14 wrote:

Thanks. Have they ever gone over 40GB though?


Every month Smiley Frustrated

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 65: Ultra-cool
Posts: 13,683
Registered: ‎31-03-2010

Re: Speed

@Lewis14 This is a customer community. If you're looking for an official answer you may find it somewhere within this link: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

I DO NOT WORK FOR O2



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Registered: ‎04-01-2009

Re: Speed

I'm on the 100GB tariff and have just gone over 40GB. I've not checked the actual speed but I'm still tethering the laptop and watching Prime Video on the TV without any issues. My normal 4G speeds rarely go above 18Mb at home.