Speak agent

Yvonne1 · ‎15-05-2021

Why am I still being charged for disney+ when the subscription has ended? I have tried to renew disney+ but it won't let me.

Bambino · ‎15-05-2021

@Yvonne1 See if this guide is of any help:

Guide: Adding and removing O2 Extras - O2 Community

If you want to speak to customer service you can call on 202 from your mobile, or 0800 032 1402.

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone or use the Upgrade, Lost/Stolen, or Fraud option to get through.

Best time to call is 8 am.

I DO NOT WORK FOR O2

Martin-O2 · ‎18-05-2021

Hey @Yvonne1 do you still need some assistance with this one or are things sorted now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Speak agent

So then, this courier arrived

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears