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Spam texts

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Anonymous
Not applicable

on ‎29-10-2017 19:27

on ‎29-10-2017 19:27

Gmail manages to filter out 99% of spam emails. Why can't o2 filter out spam texts? Just had a fairly "good" spam email asking me to update my Apple id - but o2 should never have let it come to me!

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MI5
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In response to Anonymous
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on ‎29-10-2017 19:52

on ‎29-10-2017 19:52

Text messages have to come from a phone number.
Apps such as Truecaller will filter out known numbers used for spam but no system will catch a new number that's not been reported as spam previously.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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on ‎29-10-2017 19:27

on ‎29-10-2017 19:27

...sorry, it was a spam text!

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jonsie
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on ‎29-10-2017 19:30

on ‎29-10-2017 19:30

You want O2 to read your texts and decide if they should let you then receive them? 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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In response to jonsie

on ‎29-10-2017 19:44

on ‎29-10-2017 19:44

I dont mind Gmail stopping spam emails so why should I mind o2 stopping spam texts? They wont actually read them, they will know that the spam texts came from someone other than (in this case) Apple.

 

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MI5
Level 94: Supreme
In response to Anonymous
  • 151723 Posts
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Registered:

on ‎29-10-2017 19:52

on ‎29-10-2017 19:52

Text messages have to come from a phone number.
Apps such as Truecaller will filter out known numbers used for spam but no system will catch a new number that's not been reported as spam previously.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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