Solved: Spam text message?

Anonymous · ‎11-05-2017

Anyone know if these are genuine O2 phone numbers?

0345 450 1502

0203 640 9026

I've just received a text asking me to call them - the live chat folk say the text is from a spammer but I've just changed my password and the confirmation has come from the same account as the text with the numbers - confusing...

Thanks for any help

MercedesS · ‎15-05-2017

Hello @Anonymous

Looks like both numbers are linked to O2 sales teams. Hope this helps!

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MI5 · ‎11-05-2017

@MercedesS could you maybe check with O2 please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎11-05-2017

0345 450 1502 is apparently O2 according this http://who-called.co.uk/Number/03454501502

Cant find anything about the 0203 number though.....

Veritas Numquam Perit

MercedesS · ‎11-05-2017

Hello @Anonymous, let us check with O2 and we will come back to you asap!

Thanks @MI5 and @Cleoriff for the help!

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Anonymous · ‎11-05-2017

Thanks for this. I checked that website too but wasn't sure if I could trust it...

MI5 · ‎11-05-2017

It pays to remember that these are the only numbers that o2 publish as their official contact numbers http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎15-05-2017

Hello @Anonymous

Looks like both numbers are linked to O2 sales teams. Hope this helps!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

MI5 · ‎15-05-2017

Good info thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-05-2017

many thanks for this @MercedesS! Sounds like the live chat folk (based in india?) don't have this info. Needless to say the sales team didn't ring back the following day as communicated so not sure what all the urgency was about...

MI5 · ‎15-05-2017

Sounds like they're chasing you to upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Spam text message?

O2 offer pre-order S25 ULTRA & gets buds pro3 for ...

Multi Discount

Can i possibly get through to a UK O2 support cent...

Cancel a contract

I no longer have this number