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Mineornot · ‎03-08-2020

Just received an text telling me there is a problem dealing with my latest bill and asking me to contact <Link Removed> I do not respond to these messages. Could o2 confirm whether or not there is a problem and contact me by a secure method that I can recognise.

MI5 · ‎03-08-2020

@Mineornot

It's a well known scam.

Block the number and ignore it.

Forward the text to 7726 for O2 to investigate it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-08-2020

@Mineornot

It's a well known scam.

Block the number and ignore it.

Forward the text to 7726 for O2 to investigate it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎03-08-2020

@Mineornot Please remove the link in your post so no one accidentally clicks on it. Go to Options in the right hand corner of your post, then the drop down Edit Reply

I DO NOT WORK FOR O2

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Spam or real?

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