on 07-08-2018 05:09
Solved! Go to Solution.
on 07-08-2018 06:07
Do not let O2 repairs touch the phone. Contact Sony.
I will also tag @viridis, who is our resident Sony expert who, when he eventually sees this, may be able to offer some advice.
on 07-08-2018 07:32
on 08-08-2018 05:00
Phones off sony. They also advised me contact 02 replacement time being. What joke that was same phone in asda £9 had giv them £25 deposit. Hope gona compensiate with my device plan monthy cost when do get mine back. Can't charge me for phone no got.
on 08-08-2018 09:35
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)