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Something is wrong with my payment line

Heleneguesne123
Level 1: Joiner
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on ‎15-03-2024 20:23

on ‎15-03-2024 20:23

I have paid my bill for 02 on my phone on 03/03/24 at 12:24pm

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MI5
Level 94: Supreme
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on ‎15-03-2024 20:31

on ‎15-03-2024 20:31

@Heleneguesne123 

Ask your bank for a payment reference number then call O2.

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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