Someone has added Overage Allowance Charges to my contract

[SamSamSam]

Hi, 

I had  a notification this morning saying that I have added Overage Allowance Charges, but I didnt put this request through.

What does this mean and am I going to be charged extra for it?

Kind regards

Sam 

[Enlli]

We believe there has been an overnight system error affecting many customers

Nothing to worry about

We have asked for official clarification 

[OverageBoltOn]

I had the same email. One from O2 Alerts saying you have my order for an Overage Bolt On and a second saying Overage has been added and that if I did not order this I need to logon to my account. Well, I did not order this, I logged onto my account, and I can see no way to add this anyway, no record of it being added and no change. I am losing confidence in the security of my account. What is going on?

[gmarkj · Accepted solution]

This has been answered by one of the community managers @OverageBoltOn , after talking to someone within o2:https://community.o2.co.uk/t5/Other-Products-and-Services/Overage-allowance-charges/m-p/1639411#M517...