Soend cap

[Sarah365]

Please can you increase my spend cap to £30

[MI5 · Accepted solution]

@Sarah365 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

Guide: Spend caps on O2 

[Sarah365]

Please can you increase my spend cap to £30

[Bambino]

@Sarah365 This is not O2. This is a customer community. Call customer service on 202 from your mobile, or 0800 032 1402 from any phone.

[MI5]

Already answered above @Sarah365