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Accepted Solutions
- 5942 Posts
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- 305 Solutions
Hmm I don't know what was done there:( sorry.
I think your best bet at this stage is to call CS and explain that your myo2 isn't working properly ask them to reset it.
Then you should be ok from there.
Sorry can't help you more at the moment:(
I think your best bet at this stage is to call CS and explain that your myo2 isn't working properly ask them to reset it.
Then you should be ok from there.
Sorry can't help you more at the moment:(
- 5942 Posts
- 98 Topics
- 305 Solutions
Go to the page that shows a summery of your account then the top right section there's a part about allowances there's a link there to change tarif.
Try that it Worked for the other customer.
Another option would be to phone 202 from your phone and get CS to do it for you.
Try that it Worked for the other customer.
Another option would be to phone 202 from your phone and get CS to do it for you.
Hmm, where? Can you link it? 
- 5942 Posts
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- 305 Solutions
Annoyingly I can't link you to it sorry:(
After you click on myo2 at the top click on "your mobile account"
Then on the page that loads in the top right you'll see this;
http://i.imgur.com/aqYHq.jpg
Use that link:)
Excuse my artistic skills
After you click on myo2 at the top click on "your mobile account"
Then on the page that loads in the top right you'll see this;
http://i.imgur.com/aqYHq.jpg
Use that link:)
Excuse my artistic skills
- 5942 Posts
- 98 Topics
- 305 Solutions
Makes sure I never run out of anything:)
- 5942 Posts
- 98 Topics
- 305 Solutions
Ok now that's wierd.
Do you have multiple phones on the same account?
How long have you been a customer? I'm just wondering if the account hasn't been set up correctly.
Do you have multiple phones on the same account?
How long have you been a customer? I'm just wondering if the account hasn't been set up correctly.
