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Level 1: Joiner
Posts: 6
Registered: ‎15-05-2019
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So I wanted to change my payment date "It's easy!" they said....

 

 

 

On Thu, 15 Aug 2019 at 11:36, ########wrote:
Hi XXXXXX,

Your next bill will be produced on the new date. You  may incur an 
additional line rental charge, but will also receive a pro rata bundle 
allocation to cover this period.

1. The changes will takes place from the next bill onwards.
2. The first bill after the change will be calculated on pro-rata basis.
3. The next Direct Debit will take 2 Phone Plan payments. This is 
because the Device Plan cannot be pro-rated.   
4. The bill date will also change along with the date when the payment 
is taken. 
5. You can check the remaining allowance by sending a blank text to 
21202 for non iPhones. if iPhone, it's BUNDLE to 21202.
6. If you have any one off data bolt-on it will remain active on the 
account for the time up to the original bill date. 

Kind regards
O2 Customer Service

 

Does this mean my monthly payments are going increase??????

Level 2: Apprentice
Posts: 56
Registered: ‎05-09-2018

Re: So I wanted to change my payment date "It's easy!" they said....

I changed my payment date before and you usually get charged 2 months in one, so pay one month upfront + the current month.
Posts: 98,320
Topics: 762
Registered: ‎14-01-2013

Re: So I wanted to change my payment date "It's easy!" they said....

[ Edited ]

Hi @Bam_Bam 

No it doesn't. It just means that there may be an extra pro rata payment on your FIRST NEW bill date, which is all dependent on the date you changed it to. For instance if it was 5th of the month and you changed it to the 15th, there would be 10 days outstanding.

Your 2nd bill will be exactly as it is now

*The Game Is On*

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Level 1: Joiner
Posts: 6
Registered: ‎15-05-2019

Re: So I wanted to change my payment date "It's easy!" they said....

Awesome, thank you for the insight Smiley Happy
Posts: 98,320
Topics: 762
Registered: ‎14-01-2013

Re: So I wanted to change my payment date "It's easy!" they said....

No problem @Bam_Bam  wink

*The Game Is On*

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Level 1: Joiner
Posts: 4
Registered: ‎22-11-2018

Re: So I wanted to change my payment date "It's easy!" they said....

No problem with the sim, bit of bummer without WiFi, need to get something cheaper for the WiFi, and the phone is not even a year old one m8, well talk soon so glad to hear it all maybe get sorted..... 💞
Level 1: Joiner
Posts: 4
Registered: ‎22-11-2018

Re: So I wanted to change my payment date "It's easy!" they said....

Thanks for the feedback...