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Sms

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Will7
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on ‎05-09-2020 15:00

on ‎05-09-2020 15:00

I have had two payments go out saying I have sent pictures and I have had a look and I know I have not done any how can I stop this on my iPhone 11
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Cleoriff
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on ‎05-09-2020 15:22

on ‎05-09-2020 15:22

@Will7 

You have sent texts which have converted to MMS

Check here Guide: Accidental MMS Sending and How to Avoid it 

Veritas Numquam Perit

Girl in a jacket

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Will7
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on ‎05-09-2020 15:04

on ‎05-09-2020 15:04

Help on SMS
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Cleoriff
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on ‎05-09-2020 15:22

on ‎05-09-2020 15:22

@Will7 

You have sent texts which have converted to MMS

Check here Guide: Accidental MMS Sending and How to Avoid it 

Veritas Numquam Perit

Girl in a jacket
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Will7
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on ‎05-09-2020 16:24

on ‎05-09-2020 16:24

But I have not and it’s cost me how do I stop it please
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MI5
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on ‎05-09-2020 18:01

on ‎05-09-2020 18:01

@Will7 

You can turn off MMS in message settings.

This will ensure it can never happen again.

Your alowance also only allows sms to standard UK numbers.

See what's included here Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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