Sms scam Latevia Ltd???

[SM]

I have had these charges on my phone bill since april 2017! I had no idea until i checked a rather large bill i got one month.. O2 said they stopped it so they could no longer claim but they still are .. £4.50 a week to be exact! Has anyone else had this problem .. can you advise me of how to contact them to reclaim this money???
Thanks in advance

[Bambino · Accepted solution]

@SM Please see these links: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

https://payforitsucks.co.uk/

[Cleoriff]

Hi @SM

Follow the advice in this guide

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[Cleoriff]

@SM

Also contact customer services https://www.o2.co.uk/contactus and ask them to put these bars on your account

• Bar all Direct to Bill Debits
• Premium Bar (calls to premium numbers, 090, 070

This will avoid this happening again.

Welcome to the forum by the way

[SM]

Thank for your replies @Cleoriff @Bambino

Reviewed both of these previously but the company details domt appear to be correct.
O2 did tell me they blocked it but its still happening.. annoying much !

[MI5]

I googled Latevia but couldn't find anything conclusive.
I'd contact the PSA directly for help with this http://psauthority.org.uk/for-consumers/unexpected-phone-charge

[Cleoriff]

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@SM wrote:
Thank for your replies @Cleoriff @Bambino

Reviewed both of these previously but the company details domt appear to be correct.
O2 did tell me they blocked it but its still happening.. annoying much !

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I googled the company and found nothing with that exact name @SM.

As for blocking, O2 obviously haven't applied the correct bars to your account. The bar all charge to bill debits would have stopped this on your next billing cycle.

[Payforit_Sucks]

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@SM wrote:
I have had these charges on my phone bill since april 2017! I had no idea until i checked a rather large bill i got one month.. O2 said they stopped it so they could no longer claim but they still are .. £4.50 a week to be exact! Has anyone else had this problem .. can you advise me of how to contact them to reclaim this money???
Thanks in advance

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I think the company you are referring to is LASEVIA Ltd, based in Cyprus. They are heavily involved in 'Payforit' scams. Take a look at their reviews on Trustpilot. It is, frankly, a disgrace that O2 continue to hand their customers' money over to companies like this. It is clear that the 'services' offered by Lasevia are just a vehicle for exploiting the vulnerabilities of 'Payforit'.

As Lasevia is based in the EU, you can use the European Small Claims procedure to recover your money if Lasevia refuse to give you a refund. Don't let the scammers win.

For comprehensive (and independent) advice on 'Payforit' scams see the faq linked in my signature.

[Irishcol]

Many thanks for the above post regarding using the European Small claims process to get a refund for this theft.

They had stolen £160 off me since Feb 2019 and I got nowhere with them by ringing and emailing them.

I got my local sheriff court to do this on my behalf (£20) and within 10 days they rang me up and refunded me, apart from the £20 court fee which I am currently pursuing.

I'd advise everyone who hasn't been refunded to use this procedure as it definitely worked for me.

And shame on O2 for still allowing this to happen.

Many thanks again.

Colin.

[jonsie]

Well done @Irishcol that's the way to get back at these scumbags