@Ladylou
Smashed screens aren't covered by warranty so you'll need to pay for a repair.
You can send it in to O2, Samsung or find a local repair shop or market stall.
https://www.o2.co.uk/help/device-and-sim-support/device-repairs
https://www.samsung.com/uk/support/contact/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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