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Small bill

Anonymous
Not applicable

on ‎13-03-2015 14:51

on ‎13-03-2015 14:51

Just had my bill come in but a bit confused my bill should be 53 pound amonth but this month it has come in at - 19 pound.

 

Yes i said minus £19  so how does that work out ?

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MI5
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on ‎13-03-2015 14:59

on ‎13-03-2015 14:59

You must of had a large credit applied to your bill for something.
Look in your My O2 for an explanation http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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on ‎13-03-2015 15:01

on ‎13-03-2015 15:01

You have had a credit of £72 applied for some reason wink

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Cleoriff
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on ‎13-03-2015 15:04

on ‎13-03-2015 15:04

Must be the end of the financial year!

Isn't this the 2nd person this week who has had good news in terms of a payment bonus from O2? wink

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Toby
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on ‎13-03-2015 15:05

on ‎13-03-2015 15:05

Do let us know if you manage to find out @Anonymous slight_smile

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Anonymous
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on ‎13-03-2015 17:30

on ‎13-03-2015 17:30

I dont have a clue and cant see any thing about it in My 02 so i just wont pay the bill this month and see how it goes Fantastic

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MI5
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on ‎13-03-2015 17:38

on ‎13-03-2015 17:38

If you call CS on 202 they will explain it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎13-03-2015 19:13

on ‎13-03-2015 19:13

Just to be on the safe side @Anonymous please don't just assume and not pay. If, for example, a credit has been posted in error and was then taken off again, well o2 it's computer driven so service could (in a worst case) be restricted.

Best to avoid 202 and check what this credit is for.
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