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Slow 4G bandwidth

SP3C5
Level 1: Joiner
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Registered:

Hello, 

 

I am using an iPhone 13 Pro and whenever I am on the 4G signal, I never get fast speeds (< 2 Mbps).

 

I live near the Whiteley area and wherever I travel within the UK I have the same issue. 

On the rare occasion that I connect to 5G, I see connection speeds in excess of 100 Mbps.

 

Is anyone else seeing this? Are O2 throttling the 4G speed for users and if so, am I able to get this removed?

 

Thanks for your time and support. 

SP3C5

Currently using:
iPhone 13 Pro (O2), iPhone SE (2020) (EE)
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MI5
Level 94: Supreme
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Registered:

@SP3C5 

4g is mostly oversubscribed everywhere.

Try dropping to 3g and you will likely see faster speeds.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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SP3C5
Level 1: Joiner
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Registered:

Hello MI5, 

 

Thank you for your quick reply.

 

As I am on the iPhone 13 Pro, I only have options for 5G on, 5G Auto and 4G under Voice and Data. 

I do not see an option to perfer 3G. 

Currently using:
iPhone 13 Pro (O2), iPhone SE (2020) (EE)
Message 3 of 4
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MI5
Level 94: Supreme
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Registered:

Unfortunately O2 removed that option from iPhones, so not much you can do I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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