25-04-2016 18:06 - edited 25-04-2016 18:08
25-04-2016 18:06 - edited 25-04-2016 18:08
I just spoke with an online advisor, about leaving O2, as I wish to pay my remaining device plan then leave O2 onto a competitors SIM only deal.
The agent/advisor told me they would add my remaining tarriff to my device plan after 14 days after disconnection.
Does this actually include the tariff of every month of the normal contract end date, or will I be paying the device plan + this months tariff?
Solved! Go to Solution.
25-04-2016 18:16 - edited 25-04-2016 18:17
25-04-2016 18:16 - edited 25-04-2016 18:17
Everything you need to know about Refresh is in here https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701
Basically you pay off the device and cancel airtime and you are free to walk away
Veritas Numquam Perit
25-04-2016 18:16 - edited 25-04-2016 18:17
25-04-2016 18:16 - edited 25-04-2016 18:17
Everything you need to know about Refresh is in here https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701
Basically you pay off the device and cancel airtime and you are free to walk away
Veritas Numquam Perit
on 25-04-2016 18:26
on 25-04-2016 18:26
on 25-04-2016 18:43
on 25-04-2016 18:43
Pay off the device plan the give 30 days notice for the airtime plan. Job done. There is no way it can be added to the device plan as they are totally separate. I hate it when you call/chat to someone who hasn't a clue what they are on about.
on 25-04-2016 20:02
on 25-04-2016 20:21
on 25-04-2016 20:21