Sky sim not working

[Anonymous]

I think my iPhone 6 is locked on o2. I cannot remember where I bought it from but it works with o2 and Tesco. I’ve got a sky sim but it’s not working on my iPhone

[MI5 · Accepted solution]

Help on unlocking here.
The link from your MyO2 is probably easiest https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[jonsie]

How can you forget where you bought it 😂

Anyway follow the advice above. Have you registered on My O2? 

It's free if on contract. 

[MI5]

If you are PAYG you can, if possible, borrow a contract sim too in order to get a free unlock, otherwise £15 as per the details in link.
Make sure you are on the classic PAYG tariff though or any top up will be taken for a bundle and you won't have enough credit to pay the fee.

[Anonymous]

Doesn’t sky piggyback off o2? What was the last sim you had in the phone?

[MI5]

Sky uses the O2 network, true, but you need to unlock a Tesco phone to use an O2 sim, which is also the same network, so there's no guarantees on anything working unless the handset is fully unlocked.