on 13-07-2018 13:20
I am trying to transfer from Talk Talk to 02 but when entering my phone number the web site page refuses to accept my phone number
13-07-2018 13:22 - edited 13-07-2018 13:24
13-07-2018 13:22 - edited 13-07-2018 13:24
Hi @Maplinman
Make sure you are using the correct form https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
but otherwise you'd be best advised to call customer services for help with this http://www.o2.co.uk/contactus
on 13-07-2018 15:03
on 13-07-2018 15:03
@MI5 The link you posted brings up an Error 404
@Maplinman Have you requested a PAC from your current provider? Take a look at this link, which although it refers to O2, would probably apply to your provider: https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
If you already have your PAC and you are now with O2 and need an O2 sim, please take a look here: https://community.o2.co.uk/t5/How-to-Guides/Sim-Swap-a-mini-guide-2017-update/ba-p/1060675
on 13-07-2018 15:23
on 13-07-2018 15:23
on 16-07-2018 11:20
Hi @Maplinman, and welcome to the forum
Have you managed to transfer your number since you last posted? Please let us know if @MI5 and @Bambino's answers above helped you sort this out or if you're still stuck!
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