Solved: Sim

Simhelpplease · ‎11-04-2024

Had esim now I need to activate back to old sim help

MI5 · ‎11-04-2024

Quickest and safest way is to pop into your local O2 store with photo ID and they will do it while you wait.

https://www.o2.co.uk/storelocator

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

TallTrees · ‎11-04-2024

Hello @Simhelpplease

Seems you will need to contact o2 customer services

Here

Guide: How to find help & contact O2

SOCIAL MEDIA

Facebook Twitter (X) Instagram

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Phone and ask if your near O2 Shop can help

HAPPINESS IS BEE SHAPED

MI5 · ‎11-04-2024

@Simhelpplease

Quickest and safest way is to pop into your local O2 store with photo ID and they will do it while you wait.

https://www.o2.co.uk/storelocator

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Enlli · ‎11-04-2024

You will need a new physical SIM

Best to go to an O2 store with photo ID

You can get one via Customer Services but they will disconnect your present SIM before the new one arrives and you will have no services in the meantime

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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