Sim

[Maxine3]

I never recieved my 02 sim

[Enlli · Accepted solution]

All of us here are customers like you and have no access to accounts etc.

You need to contact O2 

0344 809 0202 

Or use social media

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[madasaf1sh]

@Maxine3 

With all the Royal Fail strikes, it is probably in the backlog of mail to be delivered, I know at the moment some mail is taking 10 - 14 days to be delivered. 

If it is a new sim then speak to the sales team 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

If it is a replacement sim then the best thing to do is pop to your local o2 store with Photo ID and they can sort a new sim for you.