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Sim

960felixp1
Level 1: Joiner
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My sim card isn't working at all. It registers as in don't have the not detected notification. But I can't make phone calls, text or use mobile data. I think I need a new one but can't order one without needing the verification code which I can't get because I can't receive calls or texts. I've taken it out and cleaned it; switched from sim 1 to sim 2; restarted the phone. I don't know what else to do.

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MI5
Level 94: Supreme
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@960felixp1 

You can take some ID and pop into your nearest O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122211 Posts
  • 609 Topics
  • 18979 Solutions
Registered:

@960felixp1 

You can take some ID and pop into your nearest O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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