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Joesphaikten
Level 1: Joiner
  • 1 Posts
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Iv lost my sim Iv got new one payg but need to swap them over??
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Bambino
Level 84: Resplendent
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@JoesphaiktenThe first thing you need to do is report the sim as lost. Was it also a PAYG sim? https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988 You also need to tell customer service you've purchased a new sim. They will give you instructions as to what you need to do.

I DO NOT WORK FOR O2



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Martin-O2
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Hows it going @Joesphaikten? Did you get your sim issues sorted out or do you still need assistance? 

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