Solved: Sim

Anonymous · ‎19-05-2017

My sim has been lost for past couple of weeks, I keep getting charged for added data out of my bank when I havnt had the sim what do I do?

Anonymous · ‎19-05-2017

Have you had the SIM card blocked?

See this link for help/contact information: http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

View solution in original post

Anonymous · ‎19-05-2017

Have you had the SIM card blocked?

See this link for help/contact information: http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

MI5 · ‎19-05-2017

Obviously someone is using your sim and you are liable for those charges until you report the sim lost or stolen
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎19-05-2017

Hey @Anonymous welcome to the forum!

Please do as advised by @Anonymous and @MI5 (thanks both!). Let us know how you're getting on?

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