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Jezzica123
Level 1: Joiner
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Hello, I was just messaging to find out if it’s possible to cancel my sim as it’s costing me to much a month and was looking to go pay as you go instead , but was just wondering if this would effect my device plan 

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MI5
Level 94: Supreme
  • 121903 Posts
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@Jezzica123 

You would need to pay off your device plan first.

Guide: How does O2 Refresh work? 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121903 Posts
  • 608 Topics
  • 18768 Solutions
Registered:

@Jezzica123 

You would need to pay off your device plan first.

Guide: How does O2 Refresh work? 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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