Re: Sim

Syann · ‎30-03-2020

I cant get my sim activated ive tried ringing customer services and skype but cant get through

jonsie · ‎30-03-2020

Unfortunately you will need to keep trying.

8am is the best time to call.

O2Hannah · ‎30-03-2020

Hi there,

Could you give us some more info @Syann ?

Is it pay monthly? Pay and go? What is the sim card for?

Hannah

Syann · ‎30-03-2020

Pay monthly its for my ipad im paying for data i cant access it says sim not provisioned

gmarkj · ‎30-03-2020

Have you called to confirm you have received the sim @Syann?
Pay monthly sims need to be activated before you can use them.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Syann · ‎31-03-2020

I cant get through ti customer service

Cleoriff · ‎31-03-2020

Try again at 8am this morning or use Skype if you have it

You can call customer service for free using Skype on 0800 032 1402

Veritas Numquam Perit

O2