on 12-12-2018 00:04
What phone do you have?
Try taking out the sim, clean and replace, then reboot the phone.
on 12-12-2018 06:19
If you can, try your SIM in another phone, if it works then, your phone is faulty, if not you'll need a new SIM which your local O2 shop can sort out for you for free .
If you don't have access to another phone, you can ask in your local O2 shop to test it for you too.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 13-12-2018 10:26
Hi @vnuala, I was wondering if you got the chance to try out any of the above suggestions? Any progress?
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