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Sim swtich

Robmich
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Hi all, just got my new A71 samsung and I asked to transfer my number when I was buying. Not sure if I should just insert the new sim card or transfer the old sim old from my smasung galaxy. No instructions given anywhere as I have checked. Any advice welcome

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MI5
Level 94: Supreme
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@Robmich 

If you were previously on O2 just use your old sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@Robmich 

If you were previously on O2 just use your old sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Robmich
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Thanks for the reply. Old sim card is 3G
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MI5
Level 94: Supreme
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@Robmich 

You need to do a sim swap,

Start the process from your old sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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