Sim swap

[Bubsy]

Hi 

I spoke to 02 customer service yesterday around 10am about a sim card number swap and it hasn't happened yet! Is this usually or should I contact them again?

Thanks 

[Cleoriff · Accepted solution]

@Bubsy 

As it's BH, CS will be running a limited service

Follow this guide Guide: Sim Swap: a mini guide 2017 update 

OR

Also you can do it in My O2