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on 18-11-2021 21:06
Hi
received my new phone today, have done sim swap from old to new, I am still not able to get/receive calls/txts, any advice how long swap can take? I did this about 8 hours sho
thanks
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on 18-11-2021 21:24
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on 18-11-2021 21:24
It can take up to 24 hours, but it may be worth sending a message to O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 18-11-2021 21:24
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on 18-11-2021 21:24
It can take up to 24 hours, but it may be worth sending a message to O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 18-11-2021 21:42
Have you rebooted the phone with the new sim in it?
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