@Malaine
You need to port in your number Guide: Migration & porting into O2
Your first bill is generated a few days after your order was accepted and is due 14 days later.
If a direct debit was set up by O2 you don't need to worry about paying it manually.
Guide: How to Pay Your Bill (Airtime & Device Plans)
Billing explained here https://www.o2.co.uk/help/account-and-billing/understanding-your-bill#:~:text=How%20do%20I%20view%....
Guide: How to find help & contact O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
